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MURIEL SIEBERT & CO., INC.
BUSINESS CONTINUITY STATEMENT
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Muriel Siebert & Co., Inc. (Siebert) and National Financial Services LLC (NFS) have an agreement whereas NFS provides trade execution, clearing and related services for your brokerage account. Siebert and NFS each maintain a Business Continuity Plan (BCP).
Siebert is dedicated to providing account access that is reliable and secure for our clients and our BCP outlines our delivery strategy. The BCP includes steps for addressing disruptions to business operations due to natural disaster, power outages, regional telecommunications failures and other significant events. The BCP is designed to support business critical functions, including client order handling, availability to cash and securities and access account balances.
Examples of how Siebert's plan addresses disruptions of varying scope:
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Disruption to any of our service centers will result in calls, orders and electronic communications being re-routed to alternative service centers located outside the affected region with separate power grid and transportation system.
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Siebert and NFS maintain multiple data centers and have designed a plan to address regional outages.
Siebert employees are a key part of our contingency and disaster recovery plans. Training and informing our employees is paramount to our success during recovery. While no BCP can eliminate all risk or delay resulting from an unexpected interruption in service, we continually assess and update our BCP to mitigate risk.
Any questions regarding the Siebert BCP may be directed in writing, to Muriel Siebert & Co., Inc. Compliance Department at 885 3rd Avenue, Suite 1720, New York, NY 10022.
The NFS BCP is available at http://www.nationalfinancial.com/legal/business_continuity.html.
NFS Account Access URL: www.mystreetscape.com/my/msiebert
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| Siebert Contact Telephone Numbers: |
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Trading
800-872-7865
866-251-0041
Customer Service
800-872-0444
888-548-7924
New Accounts
800-872-0711
201-459-7292
Tech Support
800-773-2980
866-251-0045
NY Executive Offices
877-327-8379
212-644-2400
| Siebert Locations: |
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New York/New Jersey Area
New York City – 885 Third Avenue, Suite 1720
Jersey City - 111 Town Square Place, Suite 310
South/East Florida Area
West Palm Beach – 1217 South Flagler Drive
Boca Raton – 4400 N. Federal Highway, Suite 152
Surfside – 9569 Harding Avenue
South/West Florida Area
Naples - 400 Fifth Avenue South, Suite 100
Southern California Area
Beverly Hills - 9701 Wilshire Boulevard, Suite 1111
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